What to have ready when you call
You do not need to prepare much. These details help the pro bring the right parts and give you a straight answer. Having them close at hand also keeps the call short, and the pro can often tell you right away what the next step is.
- Where the heater sits: a garage, a closet, a utility room, a basement or an attic.
- Whether it runs on gas or electricity, or is a tankless unit.
- The model label and the age, if you can read them.
- What you have noticed and when it started, such as no hot water, a leak or a noise.
- Your neighborhood or ZIP code.
ZIP codes we serve
92821 takes in the bulk of the city, including downtown, central and west Brea, along with Glenbrook, Country Hills and Blackstone.
92823 is east Brea, home to Olinda Ranch and La Floresta.
Neighborhoods we serve
Every neighborhood has its own page: Downtown Brea, Glenbrook, Country Hills, Blackstone, Olinda Ranch and La Floresta. The full list is on our areas page.
If you smell gas
Leave the home and call the gas utility and 911 from outside. Then call us once the situation has been handled.
How we take requests
We take requests by phone only. There is no contact form, no email address and no walk-in office. Calls may be recorded for quality and routing, and our privacy policy explains how we handle what you tell us.